Help Center

 
Help Topics:
 
Introduction to LiveBandwidth
System Requirements
Installation
  Software Installation
  Web Installation
  Log files settings
  uninstall
Using LiveBandwidth
License and Ordering
  LiveBandwidth License
  Order LiveBandwidth
Request Technical Support


 

Introduction to LiveBandwidth

LiveBandWidth is a unique application which has been designed as an immediate solution for Web Hosting Companies, ISP's and for the owners of web servers who are faced with uncertainty in respect to traffic through their servers. Given the existing situation, some 90% of the internet-server owners (Window-based), are unaware of the bandwidth which is utilized by web sites hosted on their servers.

This situation could cause substantial financial losses, deriving from the utilization of excess bandwidth by one or more of the web sites which are hosted by the server. In such a case, a specific web site may take up a bandwidth which could easily have satisfied dozens of sites, extreme cases of slowdown are caused on the server with a potential for system instability.

The LiveBandWidth system enables a system administrators to easily identify sites which utilize the bandwidth of the server for their individual use in a monopolizing manner, for which added payment could be applied in view of excessive use. The system will thus enable hosting companies to identify web sites as consumers of substantial system resources. It could well be found, as a result, that your server is hosting users allowing the downloading of pornographic material, illegal software, or large-volume audio and video files. LiveBandWidth will help to keep your system clean of such illegal material.

In addition, the LiveBandWidth system provides an ability to delete old log files, which, over time, may occupy the full capacity of your hard disc.
LiveBandWidth operations are fully automatic. The software reads, nightly, data from the Metabase, and pulls the list of domains which exist on the IIS. A read is then executed of all log files of the domains defined on IIS, and the resultant data is then recorded to the system database. Using a web-based interface, the system administrator may then view, at any time, graphic status data of the bandwidth being utilized by the server, providing a general overview, and for each individual domain on the system specifically.

The system administrator can then call for daily, monthly and annual reports - at server level and at single domain level. In addition, tools are available to the system administrator allowing a definition of days to keep log files, after which time such logs will be deleted, for each domain individually, and the setting of username and password, through which a site administrator may view and track the utilization of bandwidth at his site.

LiveBandWidth was developed by LiveDns Ltd., in response to the problem of supervising the traffic of internet sites which are hosted on our servers. In view of the fact that such a system is not available on the internet, and without such a system hosting companies operate "blindly" without knowledge of the bandwidth utilized by the web sites being hosted, LiveDns took an executive decision, and over a period of one year, after an in-depth study by the company's experience engineers, completed the development of the system. The system is now offered for sale as an additional off-the-shelf product from the LiveDns software house.

LiveBandWidth will save you money! The cost of the system will be returned immediately, as after purchase of the system and its installation on your server, you may be surprised to see that some web sites have managed to take over a bandwidth which is substantially higher than that which was allocated when the hosting package was originally purchased. In such case, you may immediately bill such user for the excess utilization of bandwidth.






System Requirements

Hardware:
No special requirements for hardware.

Software:
Required software is Windows 2000/2003/XP with IIS 5.0 or above installed.

NOTE:
Make sure that the IIS is configured to log "sc-bytes" on the extended log properties.






Software Installation

*Customers who purchase a license will receive an e-mail with a unique serial number and a link
 of the LiveBandwidth installation file.

1. Use the link within your e-mail to Download the setup file.
2. Double click on the setup file to start the installation.
3. Press "Next" to continue to the license Agreement Screen.
   Please read the license agreement before you proceed. When you have completed reviewing
   the agreement and if you agree to the terms, click the checkbox next to "I accept" and
   press "Next" to continue with the installation of the software.
4. Follow the wizard.
5. Click "Finish" to complete the installation process.

Installation successful!







Web Installation

Web interface Installation (Possible add-on):
1. In Windows Explorer browse to "c:\program files\LiveDns Ltd\livebandwidth\db".
2. Set read permissions for the IUSR_computerName to the application database (.mdb) file.
3. Create a virtual directory:
    3.1.
In the Internet Information Services dialog box, open the Web Sites node.
    3.2. Right-click the Default Web Site node, click New, and then click Virtual
          Directory.
    3.3. In the wizard, specify an alias that users will use with http:// protocol to access
           the files in
          the LiveBandWidthWeb folder. (Name the virtual directory: liveBW)
    3.4. For the directory path, type or browse to the path of the LiveBandwidth folder, for
          example:    C:\Program Files\LiveDns Ltd\LiveBandwidth\LiveBandWidthWeb
    3.5. For access permissions, select Read and Run scripts.
    3.6. Click Finish to create the virtual directory and close the wizard.


Make sure the installation process set a schedule task to execute the software on Daily basis (configuring it to early morning hours will be the best solution).
If for some reason, you have difficulties then set a schedule task under the server control panel.
Run it as a system administrator.

In order to view the bandwidth summary via the web interface, you will need to log into the web application. You may run the web application using this URL: http://serveraddress/liveBW/index.asp.





Log files settings


Important!!!!
In order to view bandwidth data you must enable logging for all of the websites on your machine.
Items which are marked in RED have errors and should be fixed locally by you using the IIS.
If you see red lines, please use the following explanation to solve it:

Windows 2000/2003:

To enable logging on a Web site, follow these steps:
1. Start Internet Information Services (IIS) Manager.
2. Expand ServerName, and then expand Web Sites. Right-click the Web site where
    you want to enable logging, and then click Properties.
3. Click the Web Site tab.
4. Click to select the Enable logging check box.
5. In the Active log format box, click the format that you want to use.
6. Click Properties, and then specify the settings that you want. For example, if you use
    W3C Extended log file format, follow these steps:
    a. If you are running IIS 6.0, click the General tab.
    If you are running IIS 5.0, click the General Properties tab. Specify the schedule that
    you want to use to create new log files to Daily basis.
    b. If you want to use local time,
    click to select the Use local time for file naming and rollover check box.
   
    Note Midnight local time is used for all log file formats except W3C Extended log file
    format.
    By default, W3C Extended log file format uses midnight Coordinated Universal Time
    (Greenwich Mean Time). To use midnight local time, click to select the Use local
     time for file
    naming and rollover check box.
    c. If you are running IIS 6.0, click the Advanced tab. If you are running IIS 5.0, click
        the Extended Properties tab.
    d. Specify the options that you want. For example, specify the properties that are
        listed in the "Customize the data" section. Click OK.
    e. Click OK.

By default, Enable Logging is selected and the format is W3C Extended Log File Format, With the following fields enabled for logging:
Time, Client IP Address, Method, URI Stem, and HTTP Status.

7. To ensure that you have set it right, Click Extended Properties. Make sure the following properties are selected: Date, Time, Client IP Address, Method, URI Stem, HTTP Status,Bytes Received, Bytes Sent, User Agent, Referrer.
Click Apply, and then click OK.

Wait for the next time the console will be executed and check the web interface again. Now you should see the bandwidth utilization summary.

Make these changes for all of your websites which are marked in red or make a global change for all of the websites.

Wait for the next time that the console will be executed and check the web interface again. Now you should see the bandwidth utilization summary.





Uninstall

There are two ways to uninstall LiveBandwidth should you wish to do so.

Control Panel
Activate the Control Panel, double click Add/Remove Programs, and double click the LiveBandwidth entry in the list of programs.

Start Menu
From the Start menu, click Programs, then LiveBandwidth, and then Uninstall LiveBandwidth.





 

Using LiveBandwidth

Welcome!
The use of LiveBandwidth is very simple and does not require any special skills.

Main screen:


When logging first, Please click on "Analyze" button, this action will process all existing log files
into a bandwidth usage data.
All columns on the main screen may be arranged by clicking on the title of the column.
Items which are marked in red have several errors in the log files location or type, and you will have to manually set it using the IIS (please follow: Log Installation help file).

When you double click on a domain name, you will be able manage its own settings.


If you will set user password, the user will be able to log into his account on the web interface
using the domain name as the username and the password that you have specified.
The web interface requires some addition installation (please follow: Web Installation).

In order not to full the server with log files, the software helps you to remove old log files automatically, all you need to do is to specify the number of days to store log files. the type of counting is: FIFO (first in-first out).

The suspend option will stop the web site on the IIS, so that it will not run on the server, but will automatically point to the default web site, so make sure that the default web site has an appropriate default page.




Daily chart screen:


This screen shows the bandwidth usage of a web site from a start date to an end date.
The bandwidth is measured is MB.
In order to launch the chart you need choose a domain from the drop down list, to set start date, end date and to click on 'display chart'.
If you wish to view the total server (all web sites) bandwidth, you will have to check the 'all web sites' option.




Monthly chart screen:


This screen shows the total bandwidth usage of the server and bandwidth usage per web site from the highest to the lowest transfers.
The bandwidth is measured is MB.
In order to launch the chart you need to set start date, end date and to click on 'display chart'.




Menu Tree:

File >> Analyze
this action will process all existing log files into a bandwidth usage data.

File >> Exit
This action will close the livebandwidth program.

Settings >> Global Settings
Settings >> Global Settings >> Log rotation settings
By default, user log files are stored on the server according to IIS settings.
If you wish the old log files to be removed automatically, in order to free space on the server,
you will have to check the 'Remove old log files' option and specify the number of days to store
log files. the type of counting is: FIFO (first in-first out).



Settings >> Global Settings >> Notification settings

If you wish to receive online e-mail notifications when a site exceeded its monthly bandwidth,
you will have to check the 'enable email notification' option and to set these settings:
SMTP server address, Your e-mail address and the message you wish to receive.

Settings >> Global Settings >> Monthly traffic limit

You may enable traffic limitations.
There is an option to be notified by e-mail when a site has been exceeded, and or suspend the site. The suspend option will stop the web site on the IIS, so that it will not run on the server, but will automatically point to the default web site, so make sure that the default web site has an appropriate default page.

Settings >> Global Settings >> Web interface


You may also use the web interface. This add-on give you the ability to offer your customers a web based bandwidth monitoring to their web site.
you will have to set your administrator username and password in order to login to the web interface as an administrator. (Related Link: Web Installation)


Help >> About
About LiveBandwidth.

Help >> Register
Registration form with activation fields.

Help >> Help Topics
Opens the .chm file with help and topics you are using now.

Help >> Buy now!
A link to the online secured purchase form.

 

 

LiveBandwidth License

LICENSE AGREEMENT FOR LIVEBANDWIDTH SOFTWARE

Software License Agreement

 
1. This is an agreement between LiveDns Ltd (Licensor) and you (either an individual or a single entity- Licensee), who is being licensed to use the LiveBandwidth Software.
 
2. Licensee acknowledges that this is only a limited nonexclusive license. LiveDns Ltd is and remains the owner of all titles, rights, and interests in the Software.
 
3. This License does not permit Licensee to install the Software on more than one computer system. Licensee will not make copies of the Software or allow copies of the Software to be made by others, unless authorized by this License Agreement. Licensee may make copies of the Software for backup purposes only.
 
4. The LiveBandwidth Software is subject to a limited warranty. LiveDns Ltd warrants to Licensee that the physical medium on which this Software is distributed 'AS-IS'. To the extent permitted by law, THE ABOVE-STATED LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND LICENSOR DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF TITLE, MERCHANTABILITY, NONINFRINGEMENT, OR OF FITNESS FOR A PARTICULAR PURPOSE. No agent of LiveDns Ltd is authorized to make any other warranties or to modify this limited warranty.
 
5. In case of a breach of the Limited Warranty, Licensee’s exclusive remedy is as follows: Licensee will return all copies of the Software to LiveDns Ltd, at Licensee’s cost, along with proof of purchase. At Licensor’s option, LiveDns Ltd will send Licensee a replacement copy of the Software, at Licensor’s expense.
 
6. Notwithstanding the foregoing, LICENSOR IS NOT LIABLE TO LICENSEE FOR ANY DAMAGES, INCLUDING COMPENSATORY, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, CONNECTED WITH OR RESULTING FROM THIS LICENSE AGREEMENT OR LICENSEE’S USE OF THIS SOFTWARE.
 
7. Licensee agrees to defend and indemnify LiveDns Ltd and hold LiveDns Ltd harmless from all claims, losses, damages, complaints, or expenses connected with or resulting from Licensee’s business operations.
 
8. LiveDns Ltd has the right to terminate this License Agreement and Licensee’s right to use this Software upon any material breach by Licensee.
 
9. Licensee agrees to return to LiveDns Ltd or to destroy all copies of the Software upon termination of the License.
 
10. This License Agreement is the entire and exclusive agreement between LiveDns Ltd and Licensee regarding this Software. This License Agreement replaces and supersedes all prior negotiations, dealings, and agreements between LiveDns Ltd and Licensee regarding this Software.
 
11. This License Agreement is valid without Licensor’s signature. It becomes effective upon the earlier of Licensee’s use of the Software.




Order LiveBandwidth License

To order LiveBandwidth online, go to the LiveBandwidth web site at:
Purchase


LiveBandwidth License types:
LiveBandwidth Single Server License: one computer only.
LiveBandwidth Enterprise License: any number of computer in one company.



 

Request Technical Support
If you have a technical question that is not answered in our Help Center, you can use
this form to submit an inquiry, and will usually receive a reply within one business day.

Please complete the fields below and click the "Submit to Support" button.

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